E-Champ Health Co., Ltd.
Official Website Membership Services & Transaction Terms
Article 1｜Contractual Relationship & Scope of Application
By completing the membership registration process on this website, or by browsing or using any services provided by this website (including but not limited to product browsing, ordering, payment, logistics, and member services), you acknowledge that you have read, understood, and agreed to comply with these Terms and all related announcements.
All products sold on this website are sold by E-Champ Health Co., Ltd. (hereinafter referred to as “the Company”), which is the seller and the legal party to the transaction.
The e-commerce system, payment processing, logistics services, and electronic invoice issuance used on this website are provided by third-party platforms or partners (including but not limited to Cyberbiz) as commissioned by the Company. Such arrangements do not affect the Company’s legal status as the seller and transaction party.
Article 2 ｜Membership Registration & Account Management
1.Members must register using true, accurate, and complete personal information and are responsible for keeping such information up to date and accurate.
2.Each personal identifier (email address and mobile phone number) may, in principle, be registered for only one member account.
3.Members are responsible for safeguarding their account credentials and passwords and bear full responsibility for all activities conducted under their accounts.
4.If an account is suspected of being stolen, misused, or compromised in terms of information security, members should immediately notify customer service.
5.The Company may suspend or terminate an account if it reasonably suspects improper use, illegal activity, or violation of these Terms.
Article 3｜Shopping Process & Order Formation
1.Adding products to the shopping cart constitutes an intention to purchase only and does not signify that a transaction has been completed.
2.After payment is completed, the system will send an order notification email, which merely confirms receipt of order information and does not guarantee that the transaction is finalized.
3.The Company reserves the right to cancel or adjust orders due to reasonable circumstances such as insufficient inventory, payment failure, system errors, duplicate or abnormal orders, and will process refunds via the original payment method.
Article 4｜Payment Methods
Payment methods provided on this website include, but are not limited to:
Payment deadlines, amount limits, and related rules shall be subject to the information displayed on the checkout page.
Article 5 ｜Delivery Methods & Shipping Fees
1.Delivery options include home delivery and convenience store pickup. Available options shall be subject to the checkout page display.
2.Shipping and delivery times are estimates only; actual delivery schedules depend on the logistics provider.
3.The Company shall not be liable for delays caused by natural disasters, force majeure, or logistics provider operations.
Article 6｜Returns, Exchanges & Inspection Period
1.In accordance with the Consumer Protection Act, consumers are entitled to a seven (7)-day inspection period starting from the day following receipt of the product. This period is not a trial period.
2.Returns will not be accepted if products have been opened, used, damaged, incompletely packaged, missing components, or if promotional gifts are not returned.
3.In cases of malicious or excessive returns, the Company reserves the right to restrict or terminate membership services.
Article 7｜Refund Processing
1.Refunds will be issued via the original payment method.
2.Actual refund posting times depend on the processing schedules of financial institutions and payment platforms.
3.If promotions, gifts-with-purchase, reward points, or discounts are involved, refund amounts will be calculated based on the actual amount paid.
Article 8｜Electronic Invoices
1.Electronic invoices generated from transactions on this website are issued by Cyberbiz (Surely Smart Co., Ltd.) on behalf of the Company in accordance with applicable laws and uploaded to the Ministry of Finance Electronic Invoice Platform.
2.The seller listed on the electronic invoice shall remain E-Champ Health Co., Ltd., with all transaction details recorded in accordance with law.
3.Invoice type (individual or company) and carrier selection must be completed at checkout. Once an invoice is issued, it cannot be changed.
4.Any invoice cancellation, allowance, or adjustment shall be handled in accordance with Ministry of Finance regulations and Cyberbiz operating procedures.
Article 9｜Collection, Processing & Use of Personal Data
1.The Company collects, processes, and uses personal data in accordance with the Personal Data Protection Act and related laws.
2.Purposes of data collection include membership management, transaction fulfillment, payment and delivery processing, electronic invoice issuance, marketing activities, customer service, and fulfillment of legal obligations.
3.To fulfill the above purposes, the Company may provide personal data, within a necessary scope, to e-commerce platforms (Cyberbiz), payment processors, logistics providers, and other partners.
4.Members may exercise their legal rights to access, correct, suspend use of, or delete their personal data.
Article 10｜Service Termination & Limitation of Liability
1.If a member violates applicable laws, these Terms, or infringes upon the Company’s rights or interests, the Company may suspend or terminate membership services.
2.The Company shall not be liable for damages arising from service interruptions or data delays caused by system maintenance, third-party service disruptions, or force majeure events.
Article 11｜Amendments to the Terms
The Company reserves the right to revise these Terms at any time. Revised terms will be announced on the official website. Continued use of the services after such revisions constitutes acceptance of the updated Terms.
Article 12｜Governing Law & Jurisdiction
The interpretation and application of these Terms shall be governed by the laws of the Republic of China (Taiwan), and the Taipei District Court of Taiwan shall have jurisdiction as the court of first instance.